How long will my order take to arrive?
Your order will be shipped in 2 days (except holiday season) However, it should arrive on average between 3-7 days depending on your address and time and day of the order.
How much do you charge for shipping?
We ship everywhere within the UK. Shipping for orders over £75 is free. A flat rate of £2.95 will be applied at the check-out for the orders below £75.
Can I track my order?
Yes! You will receive a confirmation e-mail once we get your order. We will send you another e-mail with the tracking number after the package is dispatched.
I need to change something on my order. How do I do that?
We can cancel or change your order if it is not shipped yet. Send us an e-mail at email@example.com and we will help you.
How can I exchange or return my order?
We offer free refunds. You have 14 days after receiving your item to request a return by contacting us at firstname.lastname@example.org. For more information on how to start the return process, please read our refund policy
Who should I contact if I have a question?
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